SCHOOL SUPPORT
Expert Support for International Schools and Globally-Mobile Families
LEADER IN ONLINE SUPPORT
At International Diagnostic Solutions, we bring licensed, credentialed specialists to schools and families online. We match school staff and families with the perfect experts to support their needs.
International Diagnostic Solutions (IDS) is a leader in online special education, with over a decade of experience working with schools and families to provide assessment services, direct therapy & consultation, educational support & coaching, and professional development.
As the first ever online special education team, the IDS leadership has helped define online learning support and the role of telehealth in bringing expert special education and therapy resources to families and international schools worldwide. The IDS network includes therapy and assessment professionals of all languages and cultures. Whether a child needs an assessment in Arabic or counseling in Japanese, our team takes care to make sure that every child’s strengths are highlighted as part of their learning support plan, and that their needs are supported in a way that is culturally and linguistically appropriate.
IDS OFFICE HOURS
The IDS Office Hours solution provides an opportunity for your educators to connect with skilled, licensed, and experienced clinicians online. Real time questions and solutions help teachers stay ahead of SEN challenges and put SEN resources at the fingertips of educators and families. Our goal with IDS Office Hours is to make clinical and educational expertise available to your teachers and school staff that is specific to your students, directly applicable, and immediately actionable within your school setting. IDS Office Hours is your school’s online special education team.
The format for the IDS Office Hours is direct face-to-face conversation with a clinician online - you’ll be able to ask your questions and engage directly with your expert, much like you would if you had onsite special education providers. Resources, helpful links, and next steps are provided to your team members following the online meeting, so that your educators know exactly what to do next to support students and families.
IDS Case Manager : Katie Holloran
Your IDS clinical team is led by our Global Director of Clinical Operations, Katie Holloran. Katie has worked as a teacher, administrator, consultant, and University Professor in the Washington, DC area since graduating from Georgetown University in 2000. Katie earned her Master’s Degree in Special Education focusing on children with Emotional and Behavioral Disabilities from the George Washington University with post-masters coursework for her Board Certification in Behavior Analysis at the Pennsylvania State University.
In managing the IDS teletherapy team, Katie utilizes strategies and knowledge learned through the Telehealth Facilitator Program at Jefferson University, one of only four telehealth training programs accredited by the American Telemedicine Association.
FREQUENTLY-ASKED QUESTIONS :



PRICING (IN US DOLLARS)
Included in IDS Office Hours :
- The IDS Clinical Director intake to become familiar with your program’s current resources and needs.
- The IDS team expert(s) join the school team at a mutually-agreeable time.
-Resources, interventions and strategies are shared during the meeting.
-Team members receive email follow-up with all information and relevant links, and also timeline for follow-up if needed.
ADDITIONAL SUPPORT SERVICES FOR SCHOOLS
DIRECT THERAPY SERVICES:
ASSESSMENT SERVICES:
WHAT DO FOLKS SAY ABOUT OUR WORK?
“One of the things I’ve found so helpful with IDS is that I can go online with a team and say, “you know, I’m concerned about this student, these are the things that I’m seeing...what would you recommend as my next step?” That’s been such a relief for me. I don’t need to know all of the answers, I can use IDS as our team of supportive professionals.”
“IDS is a wonderful and powerful resource to have available and it’s SO easy to work with them.”
“I want to share both my overall satisfaction with the shared process, and more importantly my appreciation for your tremendous work and the connection we have made to IDS. I saw your efforts and facilitation as being stellar. The opportunities that emerged from our sessions, your flexible interventions and big picture creativity were impressive.”